Why ONDEWO

The main goal of ONDEWO’s expert team is to revolutionize the way machines and humans communicate. It already got many awards for its research and its many other projects.

Our team rises to the challenge of solving the issues, which different industries face with their communication channels. It provides a significant benefit for companies to work with the technology that we develop, which improves customer experience, relieves employees, and increases efficiency.

Benefits

The benefits of ONDEWO

ONDEWO offers the best solution for different industries that make the difference in the customer experience and daily work of the employees. Our Call Center AI ensures a high-quality and automated interaction with your customer. ONDEWOs technology provides the following three benefits to our customers. Click on them to find out more.

Increase your customer experience and satisfaction

Our AI agents support your customers comprehensibly and pleasantly 24/7 without waiting times.

Maximize your operational efficiency and reduce costs

Our AI agents reliably work 24/7 at a fraction of your current costs, improve call deflection and reduce call handling time.

Assist your employees and reduce churn

Our AI assists your employees to let them do what humans do best: emotions, empathy and complex problem-solving.

About us

Who we are

ONDEWO is a company that sets out to provide different industries with a solution that changes the way they interact with their customers. The international team of experts works on the Call Center AI, which transforms the customer experience of numerous clients and reduces the stress level of the employee. ONDEWO received many awards for their work in the field of AI communication.

Our Vision

We want to change the way machines communicate and understand humans to make them better supporters.

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Our Team

We are a team of international experts with many years of experience in the Artificial Intelligence field.

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Our Company

Our company already accomplished great things with even bigger achievements ahead of it.

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Research grants

Supported by several research grants

National Austrian funding agencies like Austria Wirtschaftsservice Gesellschaft mbH (aws – Austrian promotional bank), Österreichische Forschungsförderungsgesellschaft mbH (FFG – Austrian Research Promotion Agency), and Wirtschaftsagentur Wien (Vienna Business Agency) have placed great trust in ONDEWO and repeatedly support our research and innovative projects. We safeguard these relationships by always delivering our grant projects on time and budget with great transparency and by creating visible showcases.

Research Partners

Industry and University Research Partners

ONDEWO has strong collaboration and joint research activities with world-wide leading institutions such as NVIDIA, Know-Center (leading European Research Center for Data-driven Business and Artificial Intelligence), Austrian Institute of Technology (AIT), University of Göttingen, and University of Groningen.