ONDEWO for Logistics
Our ONDEWO AI Agent helps your Logistics company to stay in touch with your customer. It takes over the simple and repetitive tasks, reducing the workload on the employees.
- Customer acquisition
- Date request for delivery and pick-up
- Transport price and capacity check
What we offer the logistics industry
Our AI can do a lot for your logistic company. It is a reliable Agent that supports your employees and customers, generating an overall higher satisfaction.
Offering transportation capacity
Based on information about free transportation capacity on a route, our automated outbound AI Agent calls past customers that had sent something on this route.
During the conversation, the AI will ask if they have goods they want to transport on the route again, offering it to them. After acceptance, it sends the filled-in form to the sales department to finalize the agreement. That not only makes your transports more efficient but also your customer acquisition.
Customers that have their delivery pending will get called by our AI the day before the shipment to confirm the time of delivery.
After starting the call, it will request identifying information like the name of the customer, the delivery address, and the number of the order. After that, the AI will propose delivery times, which can be accepted by the customer. That ensures a smooth delivery, enhancing the efficiency and the customer experience.
Giving price information for land transports
Customers calling to enquire the transportation price for their goods will get greeted by our AI.
It will ask for the relevant information for the transport like the pick-up and drop-off place. Afterward, it will ask for the pick-up date to check if the transport capacity is available. At last, it will ask for the size, the packaging, and the weight of the cargo. Based on this information, the AI will propose the perfect offer and price to the customer.
Partners & Customers
Already profiting customers, partners and pilots
The following customers and partners already profit from the benefits which ONDEWO can provide. Become a partner or a customer of us and increase your all-over quality and satisfaction.
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