Our new website is online

Kerstin Gerner — Thu, 19 Nov 2020 14:58:42 +0000

In the last weeks, we have been very busy working on our new website. We are happy to announce on our new website you learn how ONDEWO’s Call Center AI Platform can help your business maximize efficiency while improving customer experience and employee satisfaction.

You will also discover:

How our AI can support your business
Solutions for various industries, e.g. logistics, energy, public sector, etc.
Demos and use cases in corporation with our customers and partners
Free trial account for first visitors

See original post on LinkedIn here.

The post Our new website is online appeared first on ONDEWO.

A Milestone for the ONDEWO AI

Kerstin Gerner — Mon, 13 Jul 2020 14:06:58 +0000

When every second count

Together with our partner Frequentis, we developed within a few weeks an AI prototype for emergency call centers to save lives!

Our specially trained AI understands the language of the caller in milliseconds (Speech-to-Text) and recognizes the basic conditions of emergencies (Natural Language Understanding), which is then processed and passed on to the emergency call software.

\n.video-play-button {\n position: absolute;\n z-index: 10;\n top: 50%;\n left: 50%;\n transform: translateX(-50%) translateY(-50%);\n box-sizing: content-box;\n display: block;\n}\n\n.video-play-button:before {\n content: \"\";\n position: absolute;\n z-index: 0;\n left: 50%;\n top: 50%;\n transform: translateX(-50%) translateY(-50%);\n display: block;\n width: 50px;\n height: 50px;\n \/* background: #004C87; *\/\n border-radius: 50%;\n animation: pulse-border 1500ms ease-out infinite;\n border: 1px solid rgba(225,225,225);\n}\n\n.video-play-button:after {\n content: \"\";\n position: absolute;\n z-index: 1;\n left: 50%;\n top: 50%;\n transform: translateX(-50%) translateY(-50%);\n display: block;\n width: 70px;\n height: 70px;\n border-radius: 50%;\n transition: all 200ms;\n opacity: 0.5;\n border: 1px solid rgba(225,225,225);\n animation: pulse-border 1500ms ease-out infinite;\n}\n\n.video-play-button img {\n position: relative;\n z-index: 3;\n max-width: 100%;\n width: 50px;\n height: auto;\n top:4px;\n}\n\n@keyframes pulse-border {\n 0% {\n transform: translateX(-50%) translateY(-50%) translateZ(0) scale(1);\n opacity: 1;\n }\n 100% {\n transform: translateX(-50%) translateY(-50%) translateZ(0) scale(1.5);\n opacity: 0;\n }\n}\n<\/style>","tablet":"

The right cooperation partner at the right time is often the key to success: ONDEWO and Frequentis were specifically connected through aws Industry-Startup.Net. Prosperous cooperation was thereby initiated, and niche expertise was combined with the most modern AI knowledge in safety-critical environments. This will save lives even more effectively in the future.

The ONDEWO team consisted of Dr. Andreas S. Rath, Gabriel Angel Amarista Rodrigues, Robert Injac, Andrey Ryskin, Ph.D., who trained the AI and implemented the optimizations. This lighthouse project shows what the ONDEWO AI can do for the public sector.

See the original post and follow us on LinkedIn!

The post A Milestone for the ONDEWO AI appeared first on ONDEWO.

Kerstin Gerner, Author at ONDEWO

Our new website is online

A Milestone for the ONDEWO AI

When every second count

Together with our partner Frequentis, we developed within a few weeks an AI prototype for emergency call centers to save lives!